Comfort Guarantee - MyBed

Comfort Guarantee

100 Night comfort guarantee when you buy a bed online

100 Night trial

We offer a 100-night comfort guarantee on all our mattresses. We are so confident in the comfort of our beds that if after sleeping on your new MyBed bed for a month, you find yourself not completely satisfied, for whatever reason, if you contact us within 100 days of purchase, we’ll take it back at our expense and give you a full refund.

We know it can be tricky to buy a mattress online NZ. How do you choose the right bed without at least lying on it first? And of course, we all have a different idea about what soft or firm feels like. On top of that there is always an adjustment period with any new bed, so it can take a little while to know if any new mattress, even one you’ve tried in a shop, is right for you.

Maybe you’ve found a good price on a mattress and base for sale, but there is no way to be certain it’s going to suit your needs, even tried and proven products like our pocket spring mattress in a box can leave you feeling confused. But with the MyBed comfort guarantee you can rest easy knowing that if it’s just not right you won’t have to live with it.  

Conditions:

  • Original receipt showing proof of purchase is required
  • Limit of one return or exchange per address
  • Goods must be returned from original delivery address
  • Claim must be made no earlier than 30 days from date of delivery

Note: In the event that goods are returned or exchanged from an address different to the original delivery address the purchaser may be responsible for the cost of return. In the event of an exchange the purchaser will be responsible for any difference in pricing. Exchanges or returns are subject to normal delivery times.