FAQ - MyBed


Do you have a showroom?

No – We are solely an online store. No retail showrooms equals lower overheads which means we can offer you a better price. Buy in confidence with our 100 night comfort guarantee.

What if it’s not comfortable?

We’ve got you covered with our 100 night comfort guarantee.

Can I use my old base?

Our mattresses are designed to perform best on our bases, or on a solid slat bed base. We are not able to offer a warranty if the mattress is used on a box-spring base. Our Warranty

What warranty do you have?

We offer a comprehensive 10 year warranty on all our mattresses

How long does delivery take?

Approximately 5-10 working days.  Details here

Are springs better than foam?

You need both.  Here’s why

What size are your beds?

Our beds are standard NZ sizes.  Dimensions here

Can I pay it off?

Yes! We use Oxipay.  Find out more

How do I unpack my mattress?

It’s super easy!  Here’s how

How do I put my base together?

Our Ezy-Build base requires minor assembly. View instructions here.